Welcome to Helwig Carbon where great service is a way of life and not just a catchy saying. We understand the critical nature of your business and are ready to serve you.
We have a reputation for helping customers reduce maintenance and downtime and maximize brush life. Check out our troubleshooting guide and product identification sections or give us a call and have one of our brush experts assist you with your application problems.
- Need someone to review an application or help with identifying a brush? Contact Customer Services to find your local Helwig sales and service representative.
- In order to assist you in selecting the best material for your application we offer in-house material analysis, material development, and motor testing.
- We are constantly striving to improve our levels of customer service. We want to hear from you. Please take a moment to give us your comments in the customer survey section.
We process over 400 orders and ship over 60,000 pieces per day. 50% of your orders are shipped from stock the same day. We average 40 rush orders for specially made items per day and meet JIT delivery requirements for the many OEM customers we serve. We understand the critical nature of the equipment our brushes are used on and stand ready to meet emergency needs.